Privacy Policy

Last updated: April 2025

1. Introduction

This Privacy Policy explains how Software BU collects, uses, and protects personal data registered by users within the SaaS platform, in accordance with principles of confidentiality, integrity, and information availability.

2. Data We Collect

During use of the platform, the following types of data may be collected:

• Identification data: name, email, ID document.
• Access data: username, roles, activity logs.
• Digital evidence: photos, signatures, attachments.
• Technical data: IP address, GPS location, browser, operating system, timestamp.

3. Purpose of Processing

The collected data is primarily used to:

• Allow secure access to the system and verify user identity.
• Record operational activities, inspections, documents, and approvals.
• Audit events, generate reports, and support the client's internal processes.
• Ensure legal traceability through electronic signatures and evidences.

4. Legal Basis and Consent

Use of the platform implies explicit consent by the client and its users for the processing of the mentioned data. Each client is responsible for informing their users about the system's purpose and how data is collected and processed.

5. Information Security

Data is stored on secure servers and protected through encryption, controlled authentication, regular backups, and unauthorized access detection mechanisms. Software BU applies reasonable safeguards to prevent data breaches or loss.

6. Confidentiality and Non-Disclosure

Software BU does not share, sell, or transfer personal data to third parties without express authorization, except when legally required. All staff with access to the system is bound by confidentiality agreements.

7. Data Retention

Data will be retained as long as the client maintains an active relationship with the platform or as required by applicable laws. Upon termination of service, data deletion may be requested through the established procedures.

8. User Rights

Users have the right to access, rectify, restrict, or delete their personal data. To exercise these rights, they must contact the client's administrator or write to: [email protected]

9. Policy Changes

This policy may be updated at any time. Relevant changes will be communicated through the platform's official channels.